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It’s probably the marketing tool you
use most. So much so, in fact, that you do it without even
thinking. You dash off an email. You quickly hit Reply. Or you blast
your list at the last minute before an exhibit opening.
Wait! Stop! Think! Are you communicating
in a way that shows you in your best possible light? Or are you
messing with a good opportunity? I ask only because, well, because
I get a lot of email from artists. And I have to say, only about
half of the messages I receive are done right. The rest are
sloppy, inconsiderate, or lazy and are a waste of my time and
everyone else who is receiving them. Email is a fantastic tool when
it adheres to email etiquette. It’s a pain when it strays.
If you don’t believe me, start paying attention to what comes into
your inbox. Then, armed with your research, set out to tweak your
email habits. Here are seven things to pay attention to.
1. Personalize your email. Address the person to whom you are
writing and sign your name. I continue to be amazed by people who
don’t do this and expect a response from me. Another way to
personalize your email is to use the email account that comes with
your Web site URL. Your own .com address is much more personal than
a Hotmail, Gmail, or AOL account. You don’t need to be promoting
those other companies, you need to be promoting yourself.
2. Stop sending boring email messages. Honestly, an email
that says “I have new work on my Web site” or “Come see my show at
this-or-that gallery” is not enticing. Give me some meat! Make me
want to attend. (See pages 148-49 of “I’d
Rather Be in the Studio!” for more on this.)
3. Add a signature block to every email message that goes out.
This is the block of text that is added to the end of your message,
which has your name and contact info. You can also add a current
event or honor in this block.
4. Make your links hot by adding http:// in front of every
URL you put into an email. Without this, your links aren’t
clickable for everyone. Why would you make it difficult for people
to click through to your site?
5. Don’t add people to your email list who haven’t requested to
be added. It’s against the law. No, you won’t get in trouble for
your small infractions, but if the recipient has no idea who you
are, your email might be considered an annoyance.
6. If you want to announce something, put it in the body of an
email. Putting all of the information in an attachment means you
are relying on the recipient to open it up. Do you open all
attachments that you receive?
7. This last one is HUGE. See what it is on the Art Biz Blog:
http://snipurl.com/3dtjz
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Know This . . .
Email is an amazing marketing tool--when
used correctly.
Think About This . . .
Have you strayed from email etiquette?
Do This . . .
Tweak your email habits. And I really
mean habits! Don’t wait for the big important email to go
out. Go over the seven items above and start making
changes in your every day email. When the time comes
that your email needs to rise to the occasion, no problem!
It’s a habit and you wouldn’t dream of sending out anything
less than your best effort.
Don't forget to
check out #7 on the Art Biz Blog.
http://snipurl.com/3dtjz
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You are welcome to use this article on your website, blog, or in your newsletter as long as you include this complete credit line:
Copyright 2008 Alyson B. Stanfield. Alyson takes the mystery out of marketing your art and making more money as an artist. Visit
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